|Job Title:||Samples Preparer (Part-time)|
|Job Location:||Louisville-Payne Street|
|Reports to:||Plant Manager/Quality Manager|
|Who replaces when out:||Customer Support Representatives|
|Purpose: This position will ensure that our customers receive requested samples of our liquid and powder products.|
Pulling requests from our Samples database.
Accurately filling small sample bottles and boxes.
Shipping samples to customers with needed paperwork.
Following up with customers and sales people where appropriate.
Managing our samples inventory to ensure availability of fresh product.
Work with the Supply Chain Manager / QA Manager to ensure accurate inventory usage is recorded.
Communication with sales team via e-mail and Salesforce as needed
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.Work Environment/Safety
Promotes mutual respect, keeps workplace clean and safe, supports safety programs.
Vision and Values
Focus on Customer Needs
Anticipates and identifies customer needs; takes action to meet customer needs; develops effective working relationships with internal and external customers; continually searches for ways to increase customer satisfaction.
Commit to Quality
Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and/or services against those standards; builds quality into each step of the process.
|Laboratory experience is a plus (classroom or job related).
Position requires a self-starter who is accurate, detail oriented, dependable and responsible.
|Long periods of standing
Lifting up to 50 lbs.