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Samples Preparation Technician

  • Job Position : Samples Preparation Technician
  • Location : Louisville, KY, United States
  • Expiry Date : July 26, 2021
Job Title: Samples Preparer (Part-time)
Job Location: Louisville-Payne Street
Function: Manufacturing
Reports to: Plant Manager/Quality Manager
Direct Reports: None
Who replaces when out: Customer Support Representatives
Purpose:  This position will ensure that our customers receive requested samples of our liquid and powder products.
Principle Responsibilities:
Laboratory Technician:

Pulling requests from our Samples database.

Accurately filling small sample bottles and boxes.

Shipping samples to customers with needed paperwork.

Following up with customers and sales people where appropriate.

Managing our samples inventory to ensure availability of fresh product.

Work with the Supply Chain Manager / QA Manager to ensure accurate inventory usage is recorded.

Communication with sales team via e-mail and Salesforce as needed

Competency Requirements:
Integrity/Ethics
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.Work Environment/Safety
Promotes mutual respect, keeps workplace clean and safe, supports safety programs.

Quality
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Vision and Values
Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.

 

Work Efficiently
Can manage tasks and prioritize to complete all requirements in a timely manner.

 

Focus on Customer Needs

Anticipates and identifies customer needs; takes action to meet customer needs; develops effective working relationships with internal and external customers; continually searches for ways to increase customer satisfaction.

Commit to Quality

Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and/or services against those standards; builds quality into each step of the process.

 

Skill Requirements:
Laboratory experience is a plus (classroom or job related).
Position requires a self-starter who is accurate, detail oriented, dependable and responsible.
Physical Demands:
Long periods of standing

Lifting up to 50 lbs.