Updated Contact Information
We have UPDATED the channels of communication for Givaudan directly and for Crawford & Co (Givaudan’s insurer) going forward. Please note:
- Please do NOT call 800-856-3333 – the number shared in prior communication. This number has reverted to a general customer service line and is no longer linked to Givaudan or our insurer.
- To engage directly with a direct representative of Givaudan for matters
concerning reimbursement requests or general questions:- Call or text this local number: 502-341-2903
- Someone will either answer directly or will return your call or text
within 2 business days
- Someone will either answer directly or will return your call or text
- Call or text this local number: 502-341-2903
- Send an email to communitysupport@ddwcolor.com
- If you have not yet completed a claim form, please log the details of your claim and your communication www.ddwcolor.com/community-support/